1. Data Controller
SnusSale.eu ("we", "us", "our") operates the website snussale.eu and is the data controller responsible for your personal data. For any privacy-related inquiries, contact us at info@snussale.eu.
2. Data We Collect
We collect the following categories of personal data:
- Contact information: Name, email address, phone number, company name — provided when you submit inquiry forms or contact us via WhatsApp/email.
- Business information: Shipping address, VAT number, business registration details — provided during the wholesale ordering process.
- Usage data: Pages visited, browser type, device information, IP address — collected automatically through server logs.
- Cookie data: See our Cookie Policy section below.
3. How We Use Your Data
We process your personal data for the following purposes:
- To respond to your wholesale inquiries and provide quotes.
- To process and fulfill your orders.
- To communicate with you about your orders and our products.
- To comply with legal obligations (tax, customs, age verification).
- To improve our website and services.
4. Legal Basis (GDPR Art. 6)
- Contract performance: Processing orders and fulfilling wholesale agreements.
- Legitimate interest: Improving our services, website analytics, fraud prevention.
- Consent: Marketing communications (you can withdraw at any time).
- Legal obligation: Tax records, age verification, customs documentation.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Logistics partners: To deliver your orders (shipping address, contact details).
- Payment processors: To process payments securely.
- Legal authorities: When required by law or to protect our rights.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above. Order records are kept for 7 years for tax compliance. You can request deletion of your data at any time (subject to legal retention requirements).
7. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access your personal data we hold.
- Rectify inaccurate or incomplete data.
- Erase your data ("right to be forgotten").
- Restrict processing of your data.
- Data portability — receive your data in a structured format.
- Object to processing based on legitimate interest.
- Withdraw consent at any time for consent-based processing.
To exercise any of these rights, email us at info@snussale.eu. We will respond within 30 days.
8. Cookies
Our website uses essential cookies required for basic functionality. We do not use tracking or advertising cookies unless you provide explicit consent. Essential cookies cannot be disabled as they are necessary for the website to function.
9. Security
We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure server infrastructure, and access controls.
10. International Transfers
Your data is processed within the European Economic Area (EEA). If any data transfer outside the EEA is required, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
11. Age Restriction
Our products are intended for adults aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
13. Contact & Complaints
For privacy inquiries: info@snussale.eu
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.